FAQs

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Of course, but with a difference: your face on the cosy pillow gives the product a personal touch.

Where can I see the total amount of my order, pillows and delivery included?

You can see the total price at checkout. If you order via WhatsApp, we will send you the information via WhatsApp as well.

How can I return an item?

Dear customer, your order is for a cosy cushion made especially for you. This face bears the face of the picture uploaded when ordering. Please understand that we cannot take the product back for this reason.

Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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